Provide An Iconic Customer ExperienceEnsuring today’s customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.
What You Will Do – Essential Responsibilities
Complete administrative tasks to support all store departments
Provide customer service by greeting customers and guiding them through paperwork
Communicate effectively with customers and business partners
Maintain coverage at information desk and answer multi-line phone system
Learn and succeed as part of a teamThis is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.
Qualifications And Requirements
Customer service experience
Thrive in a fast-paced office environment
Good listening skills and a strong customer focus
Strong written and verbal communication skills
Basic computer skills, including word processing and spreadsheets
About CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Seniority level
Entry level
Employment type
Part-time
Job function
General Business, Administrative, and Customer Service
Industries
IT Services and IT Consulting, Motor Vehicle Manufacturing, and Retail
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Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines. Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Some of the highest wages a worker can make at Carmax are in the job titles Logistics Manager ($104,000), and title Automotive Paint Technician ($68,010) which are the highest paying jobs at Carmax.
A business office associate performs administrative and clerical tasks in a business office environment. They are responsible for organizing and maintaining records, managing schedules, communicating with clients and customers, and performing general office duties.
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